Human handoff
Warm Transfer to Your Broker
When a caller needs a licensed broker, Pearl connects them with a warm transfer to the right person's line or Microsoft Teams number — announcing who's calling and why. If nobody's available, she takes a detailed message so nothing falls through.
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Announced (warm) transfers, not blind dumps
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Routes by topic, availability, or team member
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Graceful fallback to message-taking
More from Pearl
24/7 Call Answering
Pearl answers every call, day or night.
Bilingual Reception (EN/FR)
Serve callers fluently in English and French.
Messages & Call Summaries
Clean notes and transcripts delivered instantly.
After-Hours & Overflow
Cover evenings, weekends, and the busy rush.
Spam & Robocall Screening
Filter out the noise before it reaches your team.
Never miss another call
Book a 15-minute demo and hear Pearl answer a call for your brokerage — in English and French.