Human handoff
Warm Transfer to Your Team
When a caller needs someone on your team, Pearl connects them with a warm transfer to the right person's line or Microsoft Teams number — announcing who's calling and why. If nobody's available, she takes a detailed message so nothing falls through. She stays in her lane: no professional, clinical, or financial advice.
Announced (warm) transfers, not blind dumps
Routes by topic, availability, or team member
Graceful fallback to message-taking
More from Pearl
After-Hours & Overflow
Cover evenings, lunch, and the busy rush.
24/7 Call Answering
Pearl answers every call, day or night.
Spam & Solicitor Screening
Protect your team's time before the phone rings through.
Bilingual Reception (EN/FR)
Serve callers fluently in English and French.
Messages & Call Summaries
Clean notes and transcripts delivered instantly.
Never miss another call
Book 15 minutes and hear Pearl take a call for your office — after-hours, overflow, or all day. English and French.