A complete front desk in one always-on, bilingual AI receptionist — purpose-built for insurance brokerages, with a strict no-advice guardrail so licensed work stays with licensed brokers.
Always on
Your line is answered on the first ring, around the clock. Pearl greets callers in a warm, natural voice, understands why they're calling, and handles routine requests instantly — no hold music, no voicemail black hole, no missed business.
EN / FR
Pearl greets and helps callers in both English and French, switching automatically to the caller's language. A genuine Canadian trust signal — and table stakes for many Ontario clients — without hiring bilingual staff.
Human handoff
When a caller needs a licensed broker, Pearl connects them with a warm transfer to the right person's line or Microsoft Teams number — announcing who's calling and why. If nobody's available, she takes a detailed message so nothing falls through.
Never lose a detail
Every call produces a structured summary — caller, reason, and next step — plus a full transcript for your records. Delivered to your inbox the moment the call ends, ready to drop into your broker management system.
Flexible coverage
Point your line to Greetline after hours, at lunch, or only when your team is slammed. Pearl picks up the overflow so callers always reach a helpful voice instead of a busy signal — without adding headcount.
Focus protected
Pearl screens robocalls, telemarketers, and spam so your brokers only get the calls that matter. Real clients get a warm welcome; the noise gets politely turned away — protecting your team's focus and your phone bill.
Keep your existing number. We forward calls (all the time, after-hours, or on overflow) to Greetline — a change we set up for you in about a day.
Pearl greets each caller by your brokerage's name, answers routine questions bilingually, and screens out spam — in a warm, human voice.
When a licensed broker is needed, Pearl warm-transfers the call. Otherwise she takes a detailed message and emails you a summary and transcript.
Book a 15-minute demo and hear Pearl answer a call for your brokerage — in English and French.